Monday, December 17, 2012

weekend review - 90s cover band, walmart employees, and nashville

On Friday night, Colt and I got a little date night so we could finish up our Christmas shopping.  We got a lot checked off our list and ate at Nhinja for the first time.  Everything was so good.  I highly recommend it!

Saturday morning started off with Colt doing his usual - making us a really yummy breakfast.

(Fruit salad and scrambled eggs in the making)

After hearing my piano students play in our little Christmas recital, I did a "long run" with Karlie.

It was a "long run" because it was only 3 miles.  But because I'm just now running after several months off, I'm taking it easy.  I was planning on 11 minute miles, but Karlie messed that up.  Even though she promised to go slow with me, she totally pushed me.  We ended up finishing just under 32 minutes.  I was pretty pleased.

Saturday night we went to Colt's work party for Chesapeake and had a really great time.

Within minutes of arriving, we learned that a 90s cover band was playing.  Anybody who knows me can probably guess my reaction to this news.  I flipped out.  I couldn't believe it.  They played Natalie Imbruglia's "Torn" and 4 Non Blondes' "What's Up" and Montell Jordan's "This is How We Do It" and Meredith Brooks' ... well, you know.  Needless to say, it was awesome.

After church, lunch, and naps on Sunday, we got out to do a few errands.  Specifically, we had to go to Walmart to pick something up in the photo center.  The experience went something like this:

Me:  (I stood there for awhile before any employee noticed my presence.  So I just decided to start talking.)  Hi, my name is Claire Westbrook and I'm here to pick up an online order.
Employee A:  Okay.  Is this like a site to store order or is it made here in the store?
Me:  Um, I don't know, I'm assuming you make it here in the store.
Employee A:  Well, our machine has been down for awhile so I doubt it's here.
Me:  Well, I placed the order on Friday morning and I received an email yesterday saying it was ready to pick up.  So, it's technically been ready for 2 days now.
Employee A:  (She checks for my order in the drawer.)  And what kind of order was it?
Me:  It was a calendar.
Employee A:  Oh, I don't know anything about a calendar.  (to Employee B)  Do you know anything about a calendar?
Employee B:  No.
Me:  ... This isn't like a special calendar.  I mean, it's one of the many options available on your website.  I just ordered it off of your website like normal.
Employee A:  Right, but our machines haven't been working.  So, sometimes we'll get 200-300 orders in a day and none of them actually get done.
Me:  Okay, but I did get an email saying my order was ready.
Employee B:  Well, sometimes our computer will send those out and they're just lying.
Me:  Okay.  So what am I supposed to do?
Employee A:  (Shrugs shoulders.)
Me:  Well, I've already paid for this so I need to get what I paid for.
Employee B:  Ma'am, don't you worry.  We'll figure it out.  The girl that's usually in charge over here isn't here right now.
Me:  When will she be back?
Employee A:  Well, she's on her smoke break.
Me:  Can you call her?
Employee A:  No.  My cell phone's out of minutes.
(What the?1?)
Me:  Can you page her over the intercom in the store?
Employee B:  Well, she's outside smoking.  I'll go see if I can find her.
(I stand there and watch other customers interact with Employee A.  In the 10 minutes I was standing there, she offers no help to a man trying to return a TV, claiming she "doesn't know nothin' about electronics."  She also manages to spill a toddler's lunchable on the floor that her dad was trying to buy for her.  Her response was, "Oh, here.  Want me to throw that away?"  I wanted to yell, "NO.  HE WANTS YOU TO BUY HIM ANOTHER LUNCHABLE SINCE YOU JUST SPILLED IT."  But I didn't.  After waiting 10 minutes and hearing nothing and seeing no manager of any kind, I decided to leave.)
Me:  Okay, well I can't just keep standing here.  I'm going to have to leave.
Employee A:  Are you sure?
Me:  Well, no, I'm not sure.  But I have a kid that's hungry and I can't stand here anymore.

And that's how it ended.  Literally, nobody had any answers for me.  Nothing.  I huffed and puffed all the way out of the store and all the way home.  I sent their photo customer service people an email because there is NO number to call.  Only an email.  Anyway, I'm not only expecting my order but some kind of compensation for the ignorance I experienced yesterday.  We'll see.

And as a cherry on top of the whole thing, Colt pointed out to me that Employee A was wearing a shirt that said, "I am a TV Expert."  I wanted to die.

After all that biz, we came home and just wanted to sit on our butts.  I was exhausted.  And mad.  We ate pizza and drank Cherry Vanilla Creme pop from Whole Foods.

Then we watched "Nashville" for the first time.  Oh my goodness - so good.  We love it.

Overall, it was a great weekend minus the Walmart experience.

Just so you know, tomorrow (Tuesday) night, we're doing our impromptu carol-singing at Cuppies.  If you missed it last year, you won't want to this year!  Come out and listen!

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